Option 1

 

Requirements for Service

  1. 1. Provide a copy of your latest fully paid services (municipal) account to your electrical contractor.‎

List of Steps

  1. 1. Fill in applicable form at Enquiries, at any City offices or Apply Online on E-Portal

    ‎‎
  2. 2. Pay the required fee as per the approved tariff schedule at any City of Windhoek cash hall.‎ ‎
  3. 3. Conversion will be done departmentally‎ ‎ ‎

Instructions

Replace the existing electricity meter with a prepayment/conventional meter at the same place as the old meter. (It is a cheaper option since the work is carried out by the Electricity Department).

Option 2

 

Requirements for Service

  1. 1. Provide your electrical contractor with a copy of your latest, fully paid services (municipal) account.

List of Steps

  1. 1. Contactor (Registered with City of Windhoek) to fill in applicable form ‎‎
  2. 2. Download Application‎
  3. 3. Pay the required fee as per the approved tariff schedule at any City of Windhoek cash hall.‎ ‎ ‎
  4. 4. After payment, Contractor to proceed with the meter installation‎ ‎ ‎

Instructions

Should option 1 not be possible as the client wishes the meter be installed at another location other than its initial location, electrical wiring is too small (installation has to be upgraded); the client has to make use of the services of a registered electrical contractor to install the prepayment/conventional meter.

Contact Number

Number

061 290 3777

Email Address

Email

enquiry@windhoekcc.org.na

COW