Webone About

Professional Services

We provide services to our customers in a manner that is sustainable and of consistent high quality. As a municipality, we believe in fostering good customer relationships by delivering services in line with their expectations.

 

Please Download Our Customer Service Charter

  1. Customer Service Charter 2023

 

 

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Quality service


Our highly experienced team understands your issues and what service delivery is.


Transparency


We are open and transparent about our processes and procedures.


Professionalism


Our business dealings with you will be conducted with integrity and honesty.


Responsiveness

Responsiveness

Every time you contact us you will be able to do so conveniently and will be treated courteously, promptly and fairly.

Quality Service

Quality Service

Our highly experienced team understands your issues and what service delivery is.

Confidentiality

Confidentiality

We respect your confidentiality and ensure that we protect and keep your personal information safe and secure.

Professionalism

Professionalism

Our business dealings with you will be conducted with integrity and honesty.

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